Voice capture is unavailable. What can I do?
Fondary requires Apple’s on-device speech-recognition support. If it is unavailable, type the memory instead. Your existing draft remains available.
Fondary support
A clear next step.
Quick answers for capture, search, sync, Apple Watch, purchases, and deletion.
Where are my memories stored?
Memories are stored in Fondary’s protected local repository by default. Optional personal iCloud sync is off by default and uses your private CloudKit database when enabled.
Why is an Apple Watch capture still pending?
The Watch keeps an unconfirmed capture in its protected outbox so it can retry. Open Fondary on the paired iPhone and keep both devices connected until the iPhone confirms the result.
How do I restore a purchase?
Open Settings in Fondary and choose Restore Purchases. Apple handles purchases, restores, cancellations, and refund eligibility through your Apple account.
What happens if a subscription ends?
Your existing memories remain readable. New captures and PDF or JSON export return to the free limits until access is restored.
How do I delete information?
Delete an individual memory from its detail screen or use Delete All Memories in Settings. If personal sync is enabled now or later, content-free deletion records prevent an older device from restoring deleted memories.
Personal iCloud sync is not updating. What should I check?
Confirm that personal iCloud sync is on in Fondary, that you are signed into an Apple account with iCloud available, and that the device has a working connection. Local capture remains available if iCloud is unavailable.
Can support recover my memories?
No. Fondary operates no memory-sync server and support cannot see or recover your memory archive. If you enabled personal iCloud sync, Apple stores those records in your private CloudKit database.
Still need help?
Email support@madebykal.com
The link opens your email app. Nothing is sent or attached automatically.
Please do not send private memories, health details, voice recordings, or exports.